Desktop Banner Image representing Material's Design products and experiences that build habits and strengthen relationships.

Product + Experience Design

Design products and experiences that build habits and strengthen relationships.

Mobile Banner Image representing Material's Design products and experiences that build habits and strengthen relationships.

We create products and experiences that elevate everyday interactions. From mobile apps to websites and omnichannel commerce platforms, we help clients design every moment of the customer journey for efficacy and relevance.

Our approach integrates behavioral science, data, technology and design from vision-setting and roadmapping through delivery. The resulting products and experiences meet consumer needs, embody a brand’s proposition and take advantage of the capabilities of new technologies. With a specialization in systems design, we create modular solutions that enable products and experiences to be quickly prototyped, extended, improved and evolved over time.

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Explore Our Product + Experience Design Services

Digital Experience

From desktop to mobile, VR and beyond, deliver seamless, personalized experiences across digital touchpoints. Our digital experience approach aligns data science with deep human understanding to strengthen connections between businesses and consumers.

UXR

Learn and adapt at the speed of modern users with dimensional, scalable UX research. Our UXR teams quickly translate user needs into product innovation and impact with a combination of behavioral science and high-touch partnership.

Omnichannel Experience Design

Understand consumer behaviors, habits and motivations to build seamless experiences throughout the brand ecosystem – from physical retail locations to digital commerce platforms.

Service Design

Design and optimize end-to-end service ecosystems by aligning people, processes and technology. We create seamless, efficient and customer-centric experiences that reduce friction, enhance engagement and drive long-term loyalty across digital and physical touchpoints.

Journey Optimization

Leverage voice of the customer, data analytics and behavioral science to improve the relevance and performance of key interactions through targeted design interventions.

User Experience Design

Create intuitive, aesthetically pleasing and highly functional digital interfaces that spur engagement and conversion by adapting to the nuances of human behavior.

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