SRE Services

Keeping your business operations running smoothly is essential. Observability and monitoring are key aspects of Site Reliability Engineering (SRE) that help build an understanding of what’s happening in your system and ensure the availability and reliability of your infrastructure, cloud and applications.

While observability provides real-time insights to identify and address issues before they affect customers, monitoring protects against known failures. We partner with enterprises to bring preventive maintenance to the forefront of their 24/7 application monitoring agendas, deliver enhanced customer experiences and overcome critical business challenges such as service outages and downtimes.

Our Services


  • Implement Observability

    Gain visibility into system behaviour and proactively identify issues by adopting an outside-in monitoring approach to improve app reliability and customer experience.

  • Proactive Support

    With automated proactive monitoring of service level indicators, predict service degradation and deliver reactive responses, as a preventive measure.

  • Track & Control Toil

    Automate availability monitoring, risk detection and real time alert notifications so that nothing falls through the cracks.

  • Audit & Assurance

    Assess SLOs and SLIs (service-level objectives and indicators) and implement monitoring alerts that can help in reducing MTTD (mean time to detect).

  • Self-Healing Systems

    Avoid data loss, system downtime and lost business opportunities with a customised, automated and always-on system.

  • Incident Management

    Ensure the right processes, procedures and tools are in place to dynamically recognise, respond, and effectively address critical IT incidents.


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