Drupal Support & Maintenance Services

Keep your Drupal apps and websites optimised, secure and resilient with seamless maintenance and support, ensuring peak performance and uninterrupted availability.

Overview

Businesses are expected to provide round-the-clock digital experiences, with apps and sites that are fully functional, secure and always available.

To keep your Drupal apps and websites healthy and stable, it is essential to continuously monitor and update the Drupal core and related modules. Often, however, organisations prioritise application and website development work aligned with immediate business goals and deprioritise platform maintenance and support activities like security patch and core updates, bug fixes and performance improvement. This type of Drupal maintenance and support is crucial to keeping websites and applications reliable and resilient to any security threats.

With dedicated support pods and account teams, Material’s Drupal support and maintenance services are tailored to meet the specific needs of each business. We begin by conducting a thorough assessment of infrastructure, app and code health. This method helps us understand your technology landscape, identify immediate and long-term requirements and customise support services to fit your unique needs.

Our Drupal Support and Maintenance Services and Solutions

24/7 Monitoring

Keep your Drupal applications stable and reliable with well-defined service level agreements (SLAs) to maintain consistent performance levels. Our proactive Drupal maintenance services safeguard your Drupal ecosystem and deliver seamless, uninterrupted digital experiences for your business.
Incident Management

Establish a well-oiled incident management system to track and resolve issues swiftly. Depending on the incident's complexity, our Drupal website maintenance and support service desk provides a ticket-based solution with a clearly defined SLA matrix, ensuring timely and efficient resolution.
Security Patch & Core Updates

Protect your Drupal platform with timely security patch updates for both core and contributed modules. We make sure these patches are applied in time and keep your apps stable and secure.
Technical Debt Reduction & Performance Optimisation

Minimize the technical debt that has accumulated in your backlog. Our team of experts efficiently prioritize backlog management through tailored Drupal support and maintenance plans to optimise performance and drive long-term success.
Minor Enhancements & Bug Fixes

Resolve known issues and implement minor enhancements to transform your Drupal ecosystem's operational efficiency. With our Drupal website maintenance services, we focus on fixing bugs and adding small features that collectively enhance the user experience.