SRE Services

Approaches

• Drupal Support and Maintenance Services

  Full-service website maintenance, including enhancements and 24/7 support.

• Implement Observability

  Gain visibility into system behavior and proactively identify issues by adopting an outside-in monitoring approach to improve app reliability and customer experience.

• Proactive Support

  With automated proactive monitoring of service level indicators, predict service degradation and deliver reactive responses, as a preventive measure.

• Track & Control Toil

  Automate availability monitoring, risk detection and real time alert notification so that nothing falls through the crack.

• Audit & Assurance

  Assess SLOs and SLIs (Service-Level Objectives and Indicators) and implement monitoring alerts that can help in reducing MTTD (Mean Time To Detect).

• Self-Healing Systems

  Avoid data loss, system downtime, and lost business opportunities with a customized, automated, and always-on system.

• Incident Management

  Ensure the right processes, procedures and tools are in place to dynamically recognize, respond, and effectively address critical IT incidents.