Social Communities

Essential for authentic brand engagement with customers, effective use of social supports customer retention, builds advocacy, cements identity and opens pathways for customer led innovation.

Approaches


  • Social Strategy

    Designed to build advocates and positive sentiment, social strategy relies on content strategy, audience profiling, message development and ongoing measurement and analysis. 

  • Influencer Partnerships

    Credible voices drive awareness and sales. 

  • Community & Cultural Engagement

    Build brand love and leverages trend monitoring and social listening. 

  • Measurement

    Organic performance, mentions sentiment and share of voice informs brand actions.  


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