We break down data silos across the enterprise to derive intelligence that drives insights and action.

A modern and integrated view of brand loyalty leverages data, technology platforms and design to forge transformative relationships that anticipate customer needs.

Modern organizations demand consumer insights at the speed of business. With Spotlight, we offer an agile, cost-efficient solution that provides actionable, human insights for immediate impact.

Our flagship strategy consulting offering leverages extensive research, behavioral science and analytics capabilities to illuminate and predict what people really want and will do. We integrate mission-critical insights into broader strategic decision-making to unify diverse groups of client stakeholders around where to play and how to win.

Identifying white space, defining vision and creating scalable brand platforms, we create, modernize and systemically enable brands with cultural relevance and powerful human connection.

Leveraging human and user insight, design research and UX design, we address immediate challenges and reimagine future solutions that cater to the evolving needs of customers.

We develop, design and launch products that express brand value and purpose, crafting extraordinary, high-performance digital and physical products that enrich people's lives.

Understanding where people are, what they are actually doing, and their contextual influences, informs rich personas and viable design solutions shaped by journeys and personalization insights.

We significantly diminish risk and amplify opportunity for new product market introductions by leveraging analytics to optimize pricing and portfolio, prioritize features and promote habit formation.

Crafted digital experiences enable seamless customer journeys. Ours thrive at the intersection of design innovation and enabling technology and drive tangible value for both users and brands.

Consistent and connected customer journeys rely on platforms that enhance experiences across channels and touchpoints. We build, manage, deliver and evolve platforms that underpin the connectivity of customer touchpoints with the brands that serve them.

Bringing applications to market faster while reducing risk and creating opportunities for digital innovation through modernization, automation, microservices, and APIs.

Creating cloud environments that are not only based on modern technology solutions, but the reliability and financial management of your cloud adoption.

From the first touch to the last mile, we envision and enable the delivery of the optimal customer experience, engaging all levels of the organization.

Integrating multisource data, our tracking and experience studies are enriched through robust analytics to deliver cohesive signals that pinpoiont actionable opportunities across a range of business imperatives.